Contact our Sales Team: 0800 783 5887

Stuck? Freephone our SALES HELPLINE on 0800 78 35 887 for more designs, products & services.


About Us

MAJIsign Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Our Contact Details
MAJIsign Limited
66 Eastern Way
Bury St. Edmunds
Suffolk
United Kingdom
IP32 7AB


Phone: 0800 78 35 887

Fax: 01284 724677

Email: internet@majisign.co.uk


TERMS FOR WEBSITE USE

Please read these terms of use carefully before you start to use our Site, as these terms will apply to your use of our Site. We recommend that you print a copy of this for future reference.

These terms of use (together with the documents referred to herein) tell you the terms of use on which you may make use of the website majisign.co.uk and all associated pages (our Site), whether as a guest or a registered user. Use of our Site includes accessing, browsing, or registering to use our Site.

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.

You are registered with us as a business customer and these are the terms and conditions of sale (the Terms) that apply to transactions between you and us.

The Contract is the contract between us and you for the sale by us and purchase by you of the Product in accordance with these Terms. By purchasing any products from us (the Products) and by using the Site or submitting orders, you acknowledge that you have read and you agree to be bound by and comply with these Terms and that they supersede any alternative or previously used terms of supply.

majisign.co.uk and all associated pages (the Site) is owned by Majisign Limited, a company registered in England (company number 05385029) with a registered office at 66 Eastern Way, Bury St Edmunds, Suffolk. IP32 7AB. Our VAT number is 858 2570 93. We are a limited company.

Our Privacy and Cookies Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate. You also consent to the use of cookies on our Site; and if you purchase goods from our Site, our Terms and conditions of supply will apply to the sales. 


Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Site is appropriate or available in other locations. We may limit the availability of our Site or any product described on our Site to any person or geographic area at any time. If you choose to access our Site from outside the United Kingdom, you do so at your own risk.


Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our Site

We may update our Site from time to time and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our Site, or any content on it, will be free from errors or omissions.


No reliance on information

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.


Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.  To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, crime (including negligence), any indirect or consequential losses, breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Site or use of or reliance on any content displayed on our Site.

If you are a business user, please note we have no liability to you for any loss of income and revenue, loss of business, business interruption, loss of anticipated savings, loss of data or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.


Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our Site and the material published on it. You may print off copies, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

"Intellectual property” is a general term that includes creative creations of the mind. These are basically the non-tangible assets that support the success of our efforts.

Intellectual Property includes but is not limited to Designs, symbols, literary and artistic works, and images used in commerce all fall under intellectual property. Trade secrets, such as how we finish a task, are also protected as intellectual property as is proprietary data, like customer lists. For the avoidance of doubt, unless otherwise agreed in writing all intellectual property rights in all plans, designs, drawings, samples and specifications relating to the Goods belong to the Seller and/or upon creation will vest absolutely in the Seller.


Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Linking to our site - You are permitted to set up links to our pages but you must not link to singular elements such as graphics or body text and express these as your own from your own websites to the Site (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

If you wish to make any use of content on our Site other than that set out above, please contact sales@majisign.co.uk. We reserve the right to withdraw linking permission without notice.


Making A Purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.


PLEASE NOTE - ALL PRICES SHOWN ON THE WEBSITE ARE EXCLUDING VAT


We accept most credit and debit cards. Visa, Visa Debit, Mastercard and Maestro

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

If we agree to allow you to open a managed trade account (a Trade Account) with us you may email, or telephone us with your Order. Orders can also be input using the separate log-in details for your account, if these have been supplied to you. You should ensure that the terms of your Order are complete and accurate. We will manually input your Order into our online Site system to process the Order. You will be sent an order acknowledgement containing details of your order which you must check for any errors, this is your responsibility. If you discover any errors you must notify us in a timely fashion and prior to the order being sent, otherwise we will not be able to make changes to the Order details and we are not responsible or liable to you for such errors unless we have failed to correct them following notification from you received prior to dispatch.


Title to the Products shall not pass to you until the later of the following:

· we have received payment in full (in cash or cleared funds) for the Products and all other sums which are or which become due to us for sales of the Products or any other products to you; or

· completion of delivery by our carrier.

Credit Accounts

You may apply to us in writing to set up a credit trade account which we may grant or refuse in our absolute discretion (Trade Account).

If you have a Trade Account you will not have to pay the full sum upon ordering but may pay for any Products ordered by you by the 30th day of the month following the invoice date.

If you do not pay on time we may (without prejudice to our other rights and remedies) suspend your account and/or withdraw the Trade Account in our absolute discretion at any time by email notification to you and also charge interest in accordance with late payment legislation


Shipping and Handling

Shipping is by next day courier. This does not mean that the product is shipped the same day you place your order. We aim to dispatch orders within 3-5 days. Certain items that require customisation may take an additional 3 - 5 days to complete. For bespoke items, we will advise the estimated delivery at the time of purchase. The time taken to dispatch a bespoke product directly relates to the complexity of the product design and quantity required. For individual items however this is typically 7-10 days after the design has been agreed by you and the order placed. 

Please Note: Shipping price is for England, Wales and lower parts of Scotland only. Scottish Highlands, Ireland, Channel Isles, Scilly Isles, Isle of Man and international deliveries will require additional charges. Please contact us for advice & prices.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Damaged Items

If you are unfortunate enough to receive an item which has been damaged by the courier, make sure it's noted on the courier's paperwork. If you notice after the courier has left, you must inform us within a 24-hour period. No claims for damaged or missing items can be made after this time, unless signed for as damaged or missing. We cannot be held responsible for any delivery signed for as undamaged which is subsequently reported to have been damaged in transit.

We will only accept return of personalised or bespoke goods if they are damaged or faulty. If the product arrives to you damaged or faulty in any way, this must be notified within 3 days of receipt. For clarity, we request that notification be made in writing (email, letter or fax). The sales staff will then arrange to uplift and replace where appropriate.

Should products arrive in a condition which makes them not fit for purpose and assuming we have been notified within 7 days of receipt for stock products and 3 days of receipt for bespoke or personalised products we shall, at our discretion, repair or replace the defective Products, or refund the price of the defective products in full. We will not replace products where a defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions.

Ex Display Products or Clearance Products are highlighted as being such on our Site at the time you place your Order. For such products, ex-display or used stock it will be noted in the Product description on the site


Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.


Tax Charges

All prices are exclusive of 20% VAT. The total at checkout includes VAT


Privacy Policy

MAJIsign Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.  MAJIsign Limited will keep buyers information when order details are processed.  These details will be used to communicate MAJIsign offers and materials only.  If you wish to unsubscribe at any time please choose the unsubscribe button on the communications you receive.


Cookies

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option. They are also used after you have logged in as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to 'block cookies'. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Returns and Cancellations

Your right to cancel your order: cancellation notice

Under the Consumer Protection - 'Distance Selling Regulations 2000' you (the consumer) have the right to cancel your order for un-personalised goods within a 7 working day period. The cancellation period starts from the day the order is placed.

For personalised goods you can cancel your order at any time prior to the goods being made though there may be a cancellation charge equivalent to any artwork or plate charges already incurred by MAJIsign Ltd.

The regulations require the consumer to send a notice of cancellation in writing, including fax or email. A telephone call is not sufficient. In the event of cancellation the goods must be returned (as new) at the consumer's own expense. The item(s) must be returned to us unused and in re-saleable condition. You will be liable for all postage costs incurred as a result of returning an item to us. We cannot issue a refund until we have received the goods. We recommend you obtain proof of posting when you return any goods to us. This does not affect your statutory rights as a consumer.
If required MAJIsign Ltd can arrange for the goods to be collected and the cost will be returned from the refund total.

For Products to be exchanged or replaced, any additional payments required will be taken from you using the same payment method as for the original purchase made by you. Replacement Products will not be dispatched until such payment has been received.

Any refunds given under this Contract will only be made to the account(s) from which payment for the Products was received


For un-personalised goods or stock items, we have a 7-day returns policy, so if for any reason you are unhappy with your purchase you can return it to us within 7 days of receipt. To qualify for credit, goods must be returned in original packaging and in a re-saleable condition. We reserve the right to charge a 20% restocking fee where we deem applicable and will not credit original carriage charge. If the product arrives to you damaged or faulty in any way, this must be notified within 24 hours of receipt. The sales staff will then arrange to uplift and replace. Thereafter we accept no responsibility as goods may have been damaged after arrival. This does not affect your statutory rights.


Returns and Restocking Policy: Any undamaged and re-saleable goods that are returned for credit will be subject to a restocking charge of 15% of the value of the returned goods or £20.00, whichever is the greater.


Applicable law - If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

To contact us, please email sales@majisign.co.uk

Thank you for visiting our Site.




 
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  • MAJIsign Limited, 66 Eastern Way, Bury St. Edmunds, Suffolk, IP32 7AB
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